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Creating an account at our partner casino takes around 5 minutes. This guide walks you through each step, from initial sign-up to making your first deposit and withdrawal.
Step 1: Access the Registration Page
Visit the Pokies Direct AU homepage and locate the Sign Up button in the top-right corner or centre of the page. Click it to open the registration form. You'll see fields for personal details and contact information.
Ensure you're using a supported browser (Chrome, Firefox, Safari, or Edge) and a stable internet connection. Mobile registration is fully supported if you prefer to sign up via smartphone or tablet.
Step 2: Enter Your Personal Information
Complete the following fields with accurate details:
- Full Name - Enter your legal first and last name as it appears on your identification documents
- Date of Birth - Select your birth date using the calendar picker. You must be 18 years or older
- Email Address - Provide an active email you check regularly. This is used for account recovery and promotional communications
- Phone Number - Enter your Australian mobile or landline number in format +61 or 02/03/07/08
Double-check spelling and formatting before proceeding. Mismatched information can delay withdrawal requests later.
Step 3: Create Your Login Credentials
Choose a username and password:
- Username - 6-20 characters, letters and numbers only. This is your login identifier
- Password - Minimum 8 characters, must include uppercase, lowercase, and at least one number or symbol
Write your credentials down securely or use a password manager. Our partner casino cannot reset your password via phone or email for security reasons.
Step 4: Select Your Currency
Our partner casino operates in Australian Dollars (AUD). This is pre-selected for all AU accounts and cannot be changed after registration. All bonuses, deposits, and withdrawals display in AUD.
Step 5: Confirm Age and Terms
Two mandatory checkboxes appear:
- Age Confirmation - Tick to confirm you are 18 years or older
- Terms & Conditions - Tick to accept the casino's terms of service and responsible gambling policy
Both must be checked to proceed. Read the terms if you wish, though key points are summarised below.
Step 6: Complete Registration
Click the Create Account button. You'll receive a confirmation email within 2 minutes. Open your inbox, find the email from our partner casino, and click the verification link. This activates your account.
If you don't see the email, check your spam or promotions folder. Resend the verification link from the login page if needed.
What Happens After Sign-Up
Once verified, you can immediately:
- Browse the pokies and live casino games
- Claim your welcome bonus
- Make your first deposit
You do not need to provide identification documents to claim a bonus or deposit funds.
KYC Requirements for First Withdrawal
Know Your Customer (KYC) verification is required when you request your first withdrawal. Our partner casino will ask you to upload:
| Document Type | Accepted Formats | Notes |
|---|---|---|
| Photo ID | Passport, driver's licence, state ID card | Colour copy, both sides if applicable |
| Proof of Address | Utility bill, bank statement, council rates notice | Dated within last 3 months, your name and address visible |
| Payment Method Verification | Bank statement or card screenshot | Shows your name and last 4 digits of account/card number |
Upload documents via your account dashboard under Verification or Account Settings. Processing typically takes 24-48 hours. Our partner casino may request additional documents if information doesn't match your registration details.
Login to Your Account
Return to the homepage and click Login. Enter your username and password. If you forget your password, click Forgot Password, enter your email, and follow the reset link sent to your inbox.
Enable two-factor authentication (2FA) in account settings for added security. You'll receive a code via SMS or email each time you log in from a new device.
Responsible Gambling
Our partner casino provides tools to manage your play:
- Deposit Limits - Set daily, weekly, or monthly spending caps
- Session Limits - Restrict how long you can play in one session
- Self-Exclusion - Temporarily or permanently close your account
- Reality Checks - Receive pop-up reminders during play
Adjust these settings in your account dashboard under Responsible Gambling or Player Protection.
Compliance and Licensing
Our partner casino holds a licence issued by the Northern Territory Racing Commission (NTRC) under the Gambling Control Act. The NTRC regulates online gambling operators offering services to Australian residents.
The casino uses SSL encryption to protect your personal and financial data. All transactions are processed through secure payment gateways. Your account information is never shared with third parties without your consent.
Next Steps
After registration, explore available promotions and VIP loyalty programs. New players can claim a welcome bonus on their first deposit - check the bonuses page for current offers and terms.
If you encounter any issues during registration, contact our partner casino's support team via live chat, email, or phone. They're available 24/7 to assist.